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Dentist Communicating Appointment and Post-Op Instructions

A dentist sends post-procedure care — 48-hour soft diet, no-straw rule and crown follow-up plan. Fully editable Telegram chat, download free.

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Monday 09:15
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Hi, I've been having a really bad toothache for the past few days. Can I schedule an appointment?09:15
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Good morning! Sorry to hear that. Can you describe the pain? Constant or triggered by temperature?09:19read
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Dull ache most of the time but gets really sharp when I eat or drink anything cold09:22
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Sounds like it could be nerve-related. Do you have dental insurance with us?09:26read
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Yes, I have Delta Dental PPO09:27
Great, we're in-network with Delta Dental. I'll verify your coverage and check if we need a pre-authorization for treatment09:28read
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Can I get your full name and date of birth?09:31read
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Sarah Mitchell, March 15 199209:36
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Thank you Sarah. Let me check availability... The earliest we have is about three weeks out09:37read
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Three weeks?? It really hurts though09:42
I understand. Dr. Martinez is fully booked right now. If it becomes unbearable before then, urgent care can prescribe pain medication09:45read
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In the meantime, avoid extreme temperatures and take ibuprofen as needed09:49read
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OK fine, what's the date?09:53
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Monday the 24th at 10:30 AM. I'll start the insurance verification and pre-auth so everything's ready when you come in09:56read
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Alright, I'll make it work10:00
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You'll get a confirmation text and a reminder the day before. See you on the 24th!10:03read
24 November 14:20
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Hi Sarah, your procedure is done. Dr. Martinez performed a root canal on your lower right molar. Everything went smoothly14:20read
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Thanks! The anesthesia is wearing off and it's starting to throb. Is that normal?14:23
Very normal. Soreness for 2-3 days is expected as the inflammation subsides14:23read
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For pain management: ibuprofen 400mg every 4-6 hours as needed. If it's more severe, you can alternate with acetaminophen14:28read
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Got it. Any food restrictions?14:28
For the next 48 hours, soft foods only — yogurt, soup, smoothies, mashed potatoes, scrambled eggs14:30read
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And do NOT use a straw for at least 48 hours. The suction can dislodge the blood clot and cause a very painful condition called dry socket14:33read
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Oh wow, good to know. No straws14:34
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Also avoid anything hot, crunchy or sticky for the first few days14:34read
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When can I brush normally?14:38
You can brush tonight but be very gentle around the treated area. Don't rinse aggressively — just let water flow gently14:40read
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Starting tomorrow, rinse with warm salt water after meals. Helps with healing14:43read
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How long until full recovery?14:48
Initial soreness fades in 2-3 days. The tooth itself takes a few weeks to fully heal14:53read
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One thing to note — the tooth will be more fragile after a root canal. Dr. Martinez recommends a crown for long-term protection14:57read
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Will insurance cover the crown?15:01
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Most PPO plans cover about 50% after deductible. We'll submit a pre-auth so you know the exact cost before proceeding15:04read
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OK good. When do I need to come back?15:09
Two weeks for a healing check and to discuss next steps for the crown15:10read
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I have Thursday the 5th at 2 PM or Friday the 6th at 11 AM15:13read
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Thursday the 5th at 2 please15:13
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Booked! You'll get a confirmation shortly. If you experience severe pain, swelling or fever before then, call us right away15:13read
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Will do. Thank you for all the detailed instructions!15:13
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Of course! Take it easy today. Reach out anytime if you have questions15:16read
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